Newer devices offered with lifetime updates are not currently affected. A device will have reached the end of its life when none of these are available anymore.'
the period of time TomTom supports your device with updates, services, content or accessories. TomTom goes on to explain its definition of lifetime updates, saying: 'Lifetime means the useful life of the device, i.e. 'Your device will continue to function as it does now, but your map will become out of date and as such navigation will be less accurate.' The company said: 'It has become clear that some of our older-generation navigation devices do not have sufficient resources to run the newest maps and software available. In a statement on its website, the brand states that owners of a number of devices manufactured before 2013 will no longer be eligible to receive the periodic updates. Is your TomTom among the affected devices? Will you be buying another one from the firm? Drop us a line on Twitter.Sat nav manufacturer TomTom is to stop offering map updates and software support on selected models, some of which were originally offered with 'lifetime' updates. With the expansion of Android Auto and Apple Car play and the ever-growing use of smartphones as GPS devices, one wonders if any of these customers will bother. “This may be the perfect opportunity to discover what our new range of navigation products has to offer you,” the firm told customers. Oh, is that so TomTom? Rather than offering customers a pathway to easy upgrades, TomTom simply suggested drivers buy a new one. “A device will have reached the end of its life when none of these are available any more.” the period of time TomTom supports your device with updates, services, content or accessories,” it wrote. “Lifetime means the useful life of the device, i.e. The Dutch company also tried to clarify (or redefine) its promise of a lifetime guarantee of new maps.
The list of affected devices can be viewed here. This means older devices don’t have the ability to store much more in terms of new updates. The company explains the size of a European map has grown by 5GB (from 1.6GB to 6.5GB) since 2015. “It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software.” “Your maps will become out-of-date and as such navigation will be less accurate,” TomTom told customers in an email (via BBC). Once active subscriptions have expired, the models won’t become completely obsolete, but owners won’t receive the most current information. The change applies to buyers of 66 older models, who were promised ‘lifetime maps’ when they purchased the in-car navigation tool. TomTom has informed a number of customers their sat-nav devices will no longer receive map updates.
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